What We Collect and Why We Use It
When you create an account on api11, we collect the details you submit directly — your name, email address, phone number, and the e-wallet identifiers linked to DANA, OVO, or GoPay when you make a transaction. We also collect session data automatically: your device type, browser,
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IP address, and pages visited. This helps us keep your session running smoothly whether you log in from Jakarta or anywhere else in Indonesia where access is permitted under local law. We use your data for three core purposes: processing your deposits and withdrawals through your
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chosen local wallet, verifying your account identity to protect against unauthorised access, and delivering account-related communications such as transaction confirmations. We do not sell your personal information to third parties. Where we share data — for example with payment processors handling your GoPay or OVO transaction
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— it is limited strictly to what those processors need to complete the transfer. Your data is stored on secured servers and is retained only for as long as required by our operational and legal obligations. You may request a copy of your stored data or
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ask us to delete it at any time by contacting our support team. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.