Verify Your api11 Account Details
Verification is how we keep your account and your balance protected. We ask for basic identity documents — a national ID card is the standard requirement — and a short review of your registered wallet details to confirm they match the account holder. This is not a barrier; it is a step we run so that only you can trigger withdrawals from
your account. Accounts that complete verification move through the withdrawal queue without extra holds. If you are asked to re-verify after a wallet number change, that is our security layer working as intended — submit the updated details and our team processes them.
- Prepare Your ID — A valid national ID card is the standard document. Make sure the photo is clear and the text is fully readable before you upload.
- Upload via Account Settings — Go to your account settings, find the verification section and upload the document image. We accept common photo formats from your phone camera.
- Wallet Detail Match — We cross-check your registered DANA, OVO or GoPay number against your ID details. Keep your wallet number current in your account profile at all times.
- Verification Confirmed — Our team reviews your submission and updates your account status. You receive a confirmation through the contact detail registered on your account.